ADA INFO
ACCESSIBILITY
The Meltdown aims to provide reasonable accommodations that make our events accessible for as many attendees and participants as possible. We want everyone to enjoy the event! This page will be updated with additional accessibility information as it becomes available. Please check back.
WHAT DO I NEED TO KNOW ABOUT THE ACCESSIBILITY OF MOSSWOOD PARK AND THE MELTDOWN?
Mosswood Park is a large outdoor venue with natural terrain. Though the park recently underwent renovations that include new, accessible pathways, access to some vendors and booths at the Meltdown may still require covering large distances over grassy, uneven, and sometimes muddy ground.
Accessible portable toilet facilities are provided adjacent to the ADA viewing areas and alongside the other portapotties.
The accessible viewing areas for both the amphitheater and field stage are available to attendees with disabilities, plus one adult companion and/or minor children as applicable. Seating is limited and available on a first-come, first-serve basis. The viewing areas are accessible to people with mobility restrictions, including accessible pathways connected from the ADA entrance to the viewing area and accessible bathroom.
Check in at the ADA Info Booth to receive your credentials for these seating areas and for information about services.
WHERE IS THE ACCESS BOOTH LOCATED?
The ADA Info Booth will be conveniently located between the main entrance (which is also the ADA-accessible entrance) and the ADA Seating Area. The friendly volunteers at the ADA Info Booth and Seating Area are there to support and address attendees’ accessibility needs, including:
- Providing access to the ADA seating area
- Visiting food vendors on patrons’ behalf
- Answering patron questions
- Connecting patrons with medical services
IS THERE AN OPTION FOR MY PERSONAL ATTENDANT TO ACCOMPANY ME?
Attendees with disabilities who require the assistance of an attendant during the event can be accompanied by a companion. Being an ADA personal attendant or companion does not grant access to the event itself. Please come together to the ADA Info Booth for information and access to the ADA Seating Area.
CAN I BRING MY SERVICE ANIMAL? EMOTIONAL SUPPORT ANIMAL?
Service animals are permitted throughout the festival.
- Emotional support animals, therapy animals, and companion animals are not permitted.
- Pets are not allowed and will be turned away.
- Only legitimate service animals that are properly trained, wearing a leash or harness, and under the proper care of their owners will be allowed into the Meltdown.
- Service animals must always remain by the handler’s side and must be harnessed, leashed, or tethered.
- If these devices interfere with the service animal’s work or the individual’s disability prevents using these devices, the individual must maintain control of the animal through voice, signal or other effective controls.
- Service animals must be housebroken and owners should clean up after them.
- Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.
- All animals should have legally required vaccinations (which may need to be verified).
I AM VISUALLY IMPAIRED. HOW CAN THE MELTDOWN ASSIST ME WITH NAVIGATING PRINTED MATERIALS?
Any volunteer at the Access Booth can help read printed materials.
DOES THE MELTDOWN PROVIDE AMERICAN SIGN LANGUAGE (ASL) INTERPRETERS?
We provide card captioning services upon request.
WHAT IS TRANSPORTATION LIKE FOR THOSE WITH ACCESSIBILITY NEEDS?
Transportation can be a challenge for everyone attending the Meltdown. Our advice to attendees is to utilize public transportation, rideshare, or taxi service when available. All public transportation methods have an accessible option.
HOW DO I CONTACT THE MELTDOWN TEAM?
In continually trying to make our festival more accessible, we encourage you to contact us at ada@mosswoodmeltdown.com for any of your accessibility-related needs not already addressed on this page.
During the two-day event and the Friday night pre-party, visit our ADA Info Booth to receive direct assistance.